Privacy Policy

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

Personal Information

This refers to information that can be used to identify you directly or indirectly. The types of personal information we may collect include, but are not limited to:

• Contact Information: Name, email address, postal address, phone number, company name.
• Professional Information: Job title, employer, professional background, qualifications, and other details relevant to our consulting engagements.
• Identification Information: Government-issued IDs (if required for specific services or legal obligations).
• Financial Information: Payment details, billing address (for invoicing and payment processing).
• Communication Data: Records of your communications with us, including emails, phone calls, and meeting notes.
• Usage Data: Information about how you use our website, such as IP address, browser type, operating system, referral URLs, pages viewed, and access times.

Non-Personal Information

This refers to information that does not directly identify you. We may collect non-personal information such as:

• Aggregated and anonymized data related to service usage or website traffic patterns.
• Technical data about your devices and internet connection.

How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Maintain Our Services: To deliver our consulting services, process transactions, and manage our relationship with you.
• To Improve Our Services: To understand how our services are used and to develop new features, offerings, and improvements.
• To Communicate with You: To respond to your inquiries, provide customer support, send important notices, updates, and administrative messages.
• For Marketing and Promotional Purposes: To send you information about our services, newsletters, and promotional materials that may be of interest to you (you can opt-out at any time).
• For Internal Operations: For data analysis, auditing, research, and troubleshooting.
• To Ensure Security: To protect against fraud, unauthorized transactions, claims, and other liabilities, and to manage risk exposure.
• To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, IT support, marketing, and data analysis. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• To Protect Our Rights: To enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.
• With Your Consent: We may share your information for any other purpose with your explicit consent.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including analytics, research, and marketing.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable laws:

• Access: You have the right to request access to the personal information we hold about you.
• Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion/Erasure: You have the right to request the deletion of your personal information under certain circumstances.
• Object to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the “Contact Us” details provided below.

Third-Party Links

Our website or services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We strongly advise you to review the privacy policies of any third-party sites or services you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a Child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:

ISEARCH CONSULTING SERVICES PVT LTD  – Refer Contact Page for Details.